Customer Reviews - Mercure Severinshof hotel Cologne.
Out of
10 reviews 90% recommend
the Mercure Severinshof hotel.
All our customers automatically receive a review/feedback email to fill out on their return from holiday.
As a result, we are able to provide access to authentic, credible and current hotel reviews. This resource allows
you to select the hotel best suited to your needs. We also check the reviews and use them for quality control
purposes.
Hotels are rated on a scale of 1 to 5 ( 1 is Poor and 5 is Excellent)
Traveller from Merseyside stayed in April, 2008
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Penicuik stayed in December, 2007
Comment
A very comfortable, clean hotel with polite staff and very handy for the city centre.
Top Tip
Excellent Xmas markets, 9 in all, we only managed to see 5 of them but excellent all the same.
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Walsall stayed in November, 2007
Comment
There are no safes in the room. Take care. My passport got stolen. Staff were helpful and friendly but a safe in room would have helped.
Top Tip
Jott Cafe Lounge well worth a visit.
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from NOTTINGHAM stayed in November, 2007
Comment
There's only one complaint, although we where in a No-smoking room we constanlty smelt smoke. Which wasn't very pleasant.
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Billingshurst stayed in November, 2007
Comment
12 of us have just returned from a 3 day break to Cologne, and this hotel was excellent. Very friendly, great bar, and very nice rooms. Excellent !
Top Tip
Lots to do and see, the list is endless !
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from HORSHAM stayed in November, 2007
Comment
Helpfull staff who spoke good english,Very reasonable price for rooms
Top Tip
Metro Staion right next door to Hotel, and the trains run every 10 mins which will take you to any part of the city
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Coventry stayed in July, 2007
Comment
Disappointed as we had booked a twin room but got a double. The staff said they were unable to change it as they were full. Rude and unhelpful. what is the point of booking a certain type room if you dont get it.
Top Tip
pretty good access to some nice areas and easy tram access, even though the hotel iteslf isn't in a great spot.
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | No |
Traveller from Oxford stayed in June, 2007
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Newmarket stayed in May, 2007
Comment
As I booked late they were very accomendating at such a sort notice. Very friendly people which made my stay more homely. Thanks
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |
Traveller from Maidstone stayed in March, 2007
| Location | [ - ] |
| Cleanliness | |
| Facilities | |
| Service | |
| Would recommend: | Yes |